Privacy Policy

Last Updated: 20th May 2026

Welcome to Utrujjah Press (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal data responsibly and in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

1. Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (how you paid, not your card number)

  • Order history

  • Account login details

  • IP address and browser information

  • Website usage data through cookies and analytics

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Manage your account

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Prevent fraud and maintain website security

  • Send marketing communications (only where permitted by law or with your consent)

3. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – to process and deliver your orders

  • Legal obligation – for accounting, tax, and legal compliance

  • Legitimate interests – to improve our services and prevent fraud

  • Consent – for optional marketing communications and certain cookies

4. Payment Information

Payments are processed securely through third-party payment providers (STRIPE). We do not store your full payment card details on our servers.

5. Sharing Your Information

We may share your information with:

  • Delivery and courier companies

  • Payment service providers

  • IT and website service providers

  • Legal or regulatory authorities where required by law

We do not sell your personal data to third parties.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

You can manage or disable cookies through your browser settings.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, tax, and accounting obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.